![]() In the subsequent dialog box, select one or more senders from your company from the user picker list and then click Add. Sender: You can narrow the search for specific senders by clicking the Add sender button next to the Sender field. Note: Be sure to include the full Message ID string. As a result, there's a possibility that you may get results for multiple messages when querying upon a single Message ID. ![]() This ID should be unique however, not all sending mail systems behave the same way. The form of this ID varies depending on the sending mail system. Users can provide you with this information in order to investigate specific messages. Message ID: This is the Internet message ID (also known as the Client ID) found in the message header in the Message-ID: header field. *If you're searching for messages that are older than 7 days, you can't select Pending or Unknown. When the results of the query are listed, the delivery details fields won't contain any information.
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